9abet Privacy Policy

This Privacy Policy ("Policy") describes how 9abet ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "the Player") who access or use the 9abet platform at https://9abet.ws. This Policy is incorporated by reference into the 9abet Terms and Conditions and should be read alongside them. By registering an account or using our platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

We handle personal data responsibly and use it only for legitimate purposes related to operating the 9abet platform. We do not sell your personal data to third parties. We comply with applicable data protection principles including purpose limitation, data minimisation, storage limitation, and security.

We collect personal data that is necessary to operate the 9abet platform, comply with applicable obligations, prevent fraud, and deliver a personalised and secure betting experience to players in Bangladesh. The categories of data we collect, the source of that data, and the purpose for which it is used are set out in the table below.

9abet uses your personal data strictly for the following purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected, and we do not employ automated decision-making that produces legal effects without human review.

9abet processes your personal data only where a valid legal basis exists. Where processing is based on your consent, you have the right to withdraw that consent at any time; withdrawal does not affect the lawfulness of processing carried out before the withdrawal date.

9abet does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose. All third parties with whom we share data are required to handle it in accordance with applicable data protection principles and are prohibited from using it for any other purpose.

Where data is transferred outside Bangladesh for processing, we ensure that appropriate contractual safeguards are in place, requiring the receiving party to apply equivalent data protection standards to those described in this Policy.

9abet uses cookies and similar technologies (local storage, session identifiers) on its platform. Cookies are small text files stored on your device that allow the platform to remember preferences, maintain your login session, analyse usage patterns, and detect suspicious activity.

Essential cookies are always active as they are required for the platform to function. All other cookie categories are only activated where you have given consent, and you can manage these preferences via your browser settings at any time.

9abet retains your personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. General retention periods: account and registration data is retained for the duration of your active account plus 5 years after account closure; KYC and identity documents are retained for 5 years from the date of last account activity; transaction and financial records are retained for 7 years to comply with financial record-keeping obligations; marketing consent records are retained until you withdraw consent and for 2 years thereafter as evidence of consent.

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with you. Where data must be retained beyond these periods due to an ongoing legal dispute, regulatory investigation, or court order, we will retain only the data that is strictly necessary and for the minimum period required.

9abet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting staff access to personal data to those with a legitimate operational need, and regular security assessments of our platform and third-party integrations.

Despite our measures, no platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, we will notify you without undue delay using the contact details registered on your account, and take immediate steps to contain and remediate the breach. You can help keep your account secure by using a strong unique password, not sharing your credentials, and logging out after each session on shared devices.

You have the following rights in relation to the personal data that 9abet holds about you. To exercise any of these rights, contact our support team via live chat in your logged-in account or by email at [email protected]. We will respond to all verifiable requests within a reasonable period and may need to verify your identity before processing a request.

We will not charge a fee for exercising your data rights unless a request is manifestly unfounded or excessive. We aim to respond to all valid rights requests within 30 days of receipt.

With your consent, 9abet may send you promotional communications about new games, seasonal offers (BPL betting promotions, Eid bonuses, Pohela Boishakh special events), deposit match offers, and platform news via SMS to your registered mobile number or via in-platform notifications. We will always give you the option to opt out of marketing at the point of consent and in every subsequent communication.

To stop receiving marketing communications, contact support via live chat in your logged-in account and request to be opted out. We will process your opt-out within 5 business days. Opting out of marketing does not affect transactional and security messages, which are required for operating your account and cannot be disabled.

9abet does not knowingly collect personal data from individuals under the age of 21. The platform is strictly intended for adults aged 21 and above. If we become aware that personal data has been collected from a person under 21, we will immediately delete that data and close the associated account. If you believe a person under 21 has registered on 9abet, please notify us at [email protected] so that we can investigate and act promptly.

The 9abet platform does not contain links to external third-party websites. If you independently navigate to any external website, 9abet has no control over and accepts no responsibility for the privacy practices or content of those sites. This Policy applies solely to personal data processed by 9abet in connection with your use of the 9abet platform.

9abet may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. Where a material change is made, we will notify registered players via a notice on the platform at least 7 days before the change takes effect where practicable. Minor clarifications may take effect immediately on publication.

The date at the top of this page always reflects when this Policy was last updated. Your continued use of the 9abet platform after any update constitutes acceptance of the revised Policy. If you do not agree with the updated Policy, you must stop using the platform and may request account closure by contacting support.

For any question about this Privacy Policy, to exercise your data rights, or to raise a privacy concern, contact 9abet customer support via the live chat feature in your logged-in account. Support is available 24 hours a day, 7 days a week in both English and Bengali.

You may also reach us by email at [email protected]. We handle all privacy-related correspondence with care and aim to respond to all data rights requests within 30 days. Please do not include your password or full payment details in any email communication with 9abet.